Software Support

Youcan Dive APP for iOS
Download from APP Store requires iOS 10.3 or above,supports BW Space Pro and BW Space

Download

Youcan Dive APP for Android
Requires Android 6.0 or above, supports BW Space Pro and BW Space

Download

Oceaneye APP for iOS
Requires iOS 10.3 or above, supports OceanEye, BW Space Pro Max and Dive Master 

Download

Oceaneye APP for Android
Requires Android 7.0 or above, supports OceanEye, BW Space Pro Max and Dive Master

Download

Youcan Assistant for Windows
Quickly export photos and videos taken by underwater drones to your computer

Download

Tutorial Videos

Quickly learn how to install and connect an underwater drone

BW Space Pro

BW Space Pro Max

Dive Master

BW Space

Service Support

Feel free to contact us if you need any help:

Return Material Authorization

Please download the RMA Form and send it to us via email if you need return or repair service:

1

Download the RMA Form on the Website

You can do this via web form or also by phone or mail . Contact information as below:   E-mail:service@youcanrobot.com
Tel:+ 86-21-20936568

2

Send the RMA Form to Youcan Robot via Email

Please provide data including contact information, the product used, the reason for return,purchased order,shipping address etc.

3

Ship the Item to  Local Maintenace Point

Ship the item with the printed RMA forma to Youcan Robot local maintenace point, we will send you the maintenace point with the shipping address.

4

Send Item Back to Customer

Youcan robot will keep you informed about the status for repair or replacement and trucking information.

Distributors

Waterloft GmbH & Co.KG

www.waterloft.de

Kulk 1, D-24893
Taarstedt, Germany

+49 4621-997181

info@waterloft.de

Germany

Rovon Technology

www.rovontechnology.com

1708 Melvin Av Orlando, 
FL, 32812

407-760-9274

youcanphil@gmail.com

The United States

RC Envy

www.rcenvy.com

26 Kata Court Hammonds Plains,NS Canada B3Z 1N8

+1 902-483-6313

info@rcenvy.com

Canada

Dare-me

www.drone-sales.co.uk

Suite 3.5 111 Union street glasgow g1 3ta

07470-478-465
enquiries@drone-sales.co.uk

United Kingdom